Resolved after 3 hours 46 minutes, affecting Payins and Payouts, on April 23, 2026.
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting PIX transactions. All D24 services are fully functional. We will closely monitor this situation and provide updates in case of any improvements.
Affected components
Update timeline
- monitoring Apr 23, 2026, 09:08 PM UTC
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting PIX transactions. All D24 services are fully functional. We will closely monitor this situation and provide updates in case of any improvements.
- resolved Apr 24, 2026, 12:54 AM UTC
This incident has been resolved.
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