PayRetailers incident

Brazil - Caixa - Homebanking issues

Notice Resolved View vendor source →
Started
Apr 23, 2026, 09:08 PM UTC
Resolved
Apr 24, 2026, 12:54 AM UTC
Duration
3h 46m
Detected by Pingoru
Apr 23, 2026, 09:08 PM UTC

Affected components

PayinsPayouts

Update timeline

  1. monitoring Apr 23, 2026, 09:08 PM UTC

    We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting PIX transactions. All D24 services are fully functional. We will closely monitor this situation and provide updates in case of any improvements.

  2. resolved Apr 24, 2026, 12:54 AM UTC

    This incident has been resolved.

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