PayRetailers incident

Nigeria Opay Decrease in Conversion Rates

PayRetailers is currently experiencing a major incident affecting Payins, which began 1d ago. The vendor's full update timeline is below.

Started
May 29, 2026, 05:50 PM UTC
Resolved
Ongoing
Duration
● 1d 4h
Detected by Pingoru
May 29, 2026, 05:50 PM UTC

Affected components

Payins

Update timeline

  1. investigating May 29, 2026, 05:50 PM UTC

    We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.