PayRetailers incident

South Africa - Critical Outage Affecting Bank Transfer Payins

Critical Ongoing View vendor source →

PayRetailers is currently experiencing a critical incident affecting Payins, which began 3h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 05:55 PM UTC
Resolved
Ongoing
Duration
● 2h 51m
Detected by Pingoru
May 27, 2026, 05:55 PM UTC

Affected components

Payins

Update timeline

  1. investigating May 27, 2026, 05:55 PM UTC

    We are currently experiencing a critical outage affecting payins processed through the specified payment method. Our teams are actively investigating and working to restore service as a priority. Further updates will be provided as soon as new information is available, including a final resolution notice once service is fully restored. PayRetailers platform remains operational. Monitoring of external networks and processing channels is ongoing to support recovery.

  2. investigating May 27, 2026, 06:12 PM UTC

    We are continuing to investigate this issue.