PayRetailers incident

Nubank Issues Affecting PIX Payouts

Resolved after 3 hours 8 minutes, affecting Payouts, on May 27, 2026.

monitoring May 27, 2026, 06:06 PM UTC

We are continuing to monitor for any further issues.

Started
May 27, 2026, 03:02 PM UTC
Resolved
May 27, 2026, 06:11 PM UTC
Duration
3h 8m
Detected by Pingoru
May 27, 2026, 03:02 PM UTC

Affected components

Payouts

Update timeline

  1. monitoring May 27, 2026, 03:02 PM UTC

    We are currently observing external issues affecting services associated with the specified bank. As a result, some payouts may experience delays, intermittent failures, or reduced approval rates. PayRetailers systems remain fully operational, and our teams are actively monitoring the situation and will provide further updates as they become available.

  2. monitoring May 27, 2026, 06:06 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 27, 2026, 06:11 PM UTC

    This incident has been resolved.

Your product runs on more than PayRetailers

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →