PayRetailers incident

Colombia - Decreased Deposit Approval Rates for PSE

PayRetailers is currently experiencing a minor incident affecting Payins, which began 2h ago. The vendor's full update timeline is below.

Started
May 25, 2026, 05:54 PM UTC
Resolved
Ongoing
Duration
● 1h 44m
Detected by Pingoru
May 25, 2026, 05:54 PM UTC

Affected components

Payins

Update timeline

  1. investigating May 25, 2026, 05:54 PM UTC

    We are currently observing decreased approval rates affecting deposits processed through the specified payment method. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.