Resolved after 5 hours 17 minutes, affecting Payouts, on May 19, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Payouts
Update timeline
- investigating May 19, 2026, 12:29 AM UTC
We are currently observing a lower-than-normal conversion rate for payouts to the specified country. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
- monitoring May 19, 2026, 04:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2026, 05:46 AM UTC
This incident has been resolved.
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