PayRetailers incident

Brazil - Boleto Rápido - Decrease in Conversion Rates

Minor Ongoing View vendor source →

PayRetailers is currently experiencing a minor incident affecting Payins, which began 1h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 05:51 PM UTC
Resolved
Ongoing
Duration
● 1h 17m
Detected by Pingoru
May 13, 2026, 05:51 PM UTC

Affected components

Payins

Update timeline

  1. identified May 13, 2026, 05:51 PM UTC

    We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.