PayRetailers incident

Africa - Decrease in Conversion Rates

PayRetailers is currently experiencing a minor incident affecting Payins, which began 59 min ago. The vendor's full update timeline is below.

Started
May 12, 2026, 07:23 PM UTC
Resolved
Ongoing
Duration
● 58m
Detected by Pingoru
May 12, 2026, 07:23 PM UTC

Affected components

Payins

Update timeline

  1. investigating May 12, 2026, 07:23 PM UTC

    We have detected a decline in conversion rates for deposits in Africa. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.