Resolved after 8 hours 26 minutes, affecting Payouts, on May 11, 2026.
We are currently observing a lower-than-normal conversion rate for payouts to the specified country. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Affected components
Update timeline
- investigating May 11, 2026, 01:15 AM UTC
We are currently observing a lower-than-normal conversion rate for payouts to the specified country. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
- resolved May 11, 2026, 09:42 AM UTC
This incident has been resolved.
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