Resolved after 37 minutes, affecting Payins, on May 11, 2026.
We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Affected components
Update timeline
- investigating May 11, 2026, 01:00 AM UTC
We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
- resolved May 11, 2026, 01:38 AM UTC
This incident has been resolved.
Your product runs on more than PayRetailers
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services