PayRetailers incident

Brazil - Boleto - Decrease in Conversion Rates

Major Ongoing View vendor source →

PayRetailers is currently experiencing a major incident affecting Payins, which began 1h ago. The vendor's full update timeline is below.

Started
May 07, 2026, 08:39 PM UTC
Resolved
Ongoing
Duration
● 1h 17m
Detected by Pingoru
May 07, 2026, 08:39 PM UTC

Affected components

Payins

Update timeline

  1. investigating May 07, 2026, 08:39 PM UTC

    We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.