Resolved after 3 hours 37 minutes, affecting Payout - Bank Transfer, on October 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Payout - Bank Transfer
Update timeline
- investigating Oct 05, 2026, 01:25 PM UTC
We are currently observing decreased approval rates for one or more payout services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
- monitoring Oct 05, 2026, 04:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 05, 2026, 05:03 PM UTC
This incident has been resolved.
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