Resolved after 6 hours 10 minutes, affecting Payout - SPEI, on October 1, 2026.
We are currently observing decreased approval rates for one or more payout services in Mexico. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
Affected components
Update timeline
- investigating Oct 01, 2026, 01:41 AM UTC
We are currently observing decreased approval rates for one or more payout services in Mexico. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
- resolved Oct 01, 2026, 07:51 AM UTC
This incident has been resolved.
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