Resolved after 2 hours 37 minutes, affecting Payout - PIX, on September 24, 2026.
We have identified a slight delay in the approval notifications. However, the payouts are being approved as expected. We are monitoring the situation to ensure the notifications are delivered correctly.
Affected components
Update timeline
- investigating Sep 24, 2026, 05:03 AM UTC
We are currently observing decreased approval rates for one or more payout services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
- monitoring Sep 24, 2026, 06:24 AM UTC
We have identified a slight delay in the approval notifications. However, the payouts are being approved as expected. We are monitoring the situation to ensure the notifications are delivered correctly.
- resolved Sep 24, 2026, 07:40 AM UTC
This incident has been resolved.
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