PayRetailers incident

Nigeria - Opay, Palmpay & Bank transfer Decrease in Conversion Rates

Minor Ongoing View vendor source →
Started
May 04, 2026, 02:18 PM UTC
Resolved
Ongoing
Duration
● 2h 29m
Detected by Pingoru
May 04, 2026, 02:18 PM UTC

Affected components

Payins

Update timeline

  1. investigating May 04, 2026, 02:18 PM UTC

    We have detected a decline in conversion rates for deposits via the specified payment method. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.

Looking to track PayRetailers downtime and outages?

Pingoru polls PayRetailers's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when PayRetailers reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track PayRetailers alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring PayRetailers for free

5 free monitors · No credit card required