PayFast incident

Processing Degradation on Gateway

Major Resolved View vendor source →

PayFast experienced a major incident on August 7, 2025 affecting 3D Secure and Absa involved transactions and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 01:25 PM UTC
Resolved
Aug 07, 2025, 01:25 PM UTC
Duration
Detected by Pingoru
Aug 07, 2025, 01:25 PM UTC

Affected components

3D SecureAbsa involved transactionsAmerican Express involved transactionsBidvest involved transactionsCapitec involved transactionsDiscovery involved transactionsFNB involved transactionsInvestec involved transactionsNedbank involved transactionsStandard Bank involved transactions

Update timeline

  1. resolved Aug 07, 2025, 01:55 PM UTC

    There was a processing disruption on the Gateway platform from 13:55-14:03. During this time, users may have experienced trouble completing transactions. This has been resolved with full functionality to Gateway processing resuming at 14:03.