PayFast incident

Degraded Processing on Aggregation

Major Resolved View vendor source →

PayFast experienced a major incident on March 20, 2026 affecting Absa Pay and 3D Secure and 1 more component, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 05:30 PM UTC
Resolved
Mar 20, 2026, 08:28 PM UTC
Duration
2h 58m
Detected by Pingoru
Mar 20, 2026, 05:30 PM UTC

Affected components

Absa Pay3D SecureAbsa involved transactionsBidvest BankAggregation Card UpdatesCapitec PayAmerican Express involved transactionsFNBBidvest involved transactionsInvestec

Update timeline

  1. identified Mar 20, 2026, 07:26 PM UTC

    A problem with Aggregation processing has been identified. Buyers will experience intermittent issues with processing. Teams are urgently attending to the issue.

  2. resolved Mar 20, 2026, 08:28 PM UTC

    This problem has been resolved for Aggregation processing. We are continuing to keep close eyes on the system.