PayFast experienced a critical incident on April 23, 2026 affecting In-store payments and In-store payments, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
In-store paymentsIn-store payments
Update timeline
- identified Apr 23, 2026, 11:54 AM UTC
An issue with Point-of-Sale (POS) transactions has been identified. Team are in contact with External Partners on the matter.
- resolved Apr 23, 2026, 01:05 PM UTC
This problem affecting POS transactions has been resolved with full functionality restored to the service on both the Aggregation and Gateway platforms.