PayFast experienced a major incident on September 29, 2026 affecting Absa involved transactions and American Express involved transactions and 1 more component, lasting 3h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Absa involved transactionsAmerican Express involved transactionsBidvest involved transactionsCapitec involved transactionsDiscovery involved transactionsFNB involved transactionsGateway PayHostInvestec involved transactionsGateway PayWeb3Standard Bank involved transactions
Update timeline
- investigating Sep 29, 2026, 09:41 AM UTC
We are currently investigating processing issues for cards
- investigating Sep 29, 2026, 09:42 AM UTC
We are continuing to investigate this issue.
- monitoring Sep 29, 2026, 10:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2026, 01:22 PM UTC
This incident has been resolved.