PayFast incident

Phishing email

Minor Resolved View vendor source →

PayFast experienced a minor incident on March 27, 2026 affecting General Information, lasting 3d 20h. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 07:58 AM UTC
Resolved
Mar 31, 2026, 04:45 AM UTC
Duration
3d 20h
Detected by Pingoru
Mar 27, 2026, 07:58 AM UTC

Affected components

General Information

Update timeline

  1. identified Mar 27, 2026, 07:58 AM UTC

    We’re aware of a fraudulent email currently being sent to consumers, requesting confirmation of card details and urging recipients to click a link. This email is not from Payfast. It is a phishing scam and should be deleted immediately. This matter has been escalated to our internal security teams and reported to the relevant authorities. To learn more about how to spot suspicious emails and keep your account safe, read this article: https://support.payfast.help/portal/en/kb/articles/suspicious-emails-phishing-scams

  2. resolved Mar 31, 2026, 04:45 AM UTC

    This post is being taken down. For more information on phishing, please visit: https://support.payfast.help/portal/en/kb/articles/suspicious-emails-phishing-scams