PayFast experienced a critical incident on July 14, 2026 affecting Capitec Pay and Capitec Pay, lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Capitec PayCapitec Pay
Update timeline
- identified Jul 14, 2026, 01:59 PM UTC
A problem with Capitec Pay transactions on both the Aggregation and Gateway Platforms has been identified. We are in contact with External Partners on the problem.
- monitoring Jul 14, 2026, 04:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2026, 05:43 PM UTC
This incident has been resolved.