PayFast incident

Aggregation Emails

Major Resolved View vendor source →

PayFast experienced a major incident on September 1, 2025 affecting Aggregation Emails, lasting 5h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2025, 07:41 AM UTC
Resolved
Sep 01, 2025, 01:09 PM UTC
Duration
5h 27m
Detected by Pingoru
Sep 01, 2025, 07:41 AM UTC

Affected components

Aggregation Emails

Update timeline

  1. identified Sep 01, 2025, 07:41 AM UTC

    We have identified an issue with Aggregation mails affecting most emails on the Aggregation system. Teams are addressing the matter currently. Please note that this is affecting emails only.

  2. resolved Sep 01, 2025, 01:09 PM UTC

    This problem affecting emails on Aggregation has been resolved.