PayFast incident

Service Degradation – Nedbank Card Processing

Critical Resolved View vendor source →

PayFast experienced a critical incident on October 20, 2026 affecting Nedbank involved transactions, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 12:59 AM UTC
Resolved
Oct 20, 2026, 01:45 AM UTC
Duration
45m
Detected by Pingoru
Oct 20, 2026, 12:59 AM UTC

Affected components

Nedbank involved transactions

Update timeline

  1. investigating Oct 20, 2026, 12:59 AM UTC

    We are currently experiencing connectivity issues with Nedbank Acquiring, which may result in failed or delayed transaction processing for customers using Nedbank card payment services. Our technical teams are actively engaged with Nedbank to restore connectivity as quickly as possible. We apologize for any inconvenience caused and will provide further updates as soon as more information becomes available. Thank you for your patience and understanding.

  2. investigating Oct 20, 2026, 01:00 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 20, 2026, 01:45 AM UTC

    This incident has been resolved.