PayFast incident

Gateway MAP & Aggregation Merchant Dashboard problems

Major Resolved View vendor source →

PayFast experienced a major incident on September 15, 2025 affecting Aggregation Merchant Dashboard and Gateway MAP, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2025, 06:20 AM UTC
Resolved
Sep 15, 2025, 08:37 AM UTC
Duration
2h 16m
Detected by Pingoru
Sep 15, 2025, 06:20 AM UTC

Affected components

Aggregation Merchant DashboardGateway MAP

Update timeline

  1. identified Sep 15, 2025, 06:20 AM UTC

    Gateway MAP and Aggregation Merchant dashboard are currently experiencing issues at the moment. Teams are attending to the matter at hand.

  2. monitoring Sep 15, 2025, 07:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 15, 2025, 07:35 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 15, 2025, 08:37 AM UTC

    This incident has been resolved.