PayFast experienced a critical incident on October 8, 2025 affecting Capitec Pay and Capitec Pay, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Capitec PayCapitec Pay
Update timeline
- identified Oct 08, 2025, 07:40 PM UTC
A problem with Capitec Pay transactions has been identified, affecting both Aggregation Instant EFT and Gateway SiD. We are engaging with Capitec on the matter.
- monitoring Oct 08, 2025, 08:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 08, 2025, 09:32 PM UTC
This incident has been resolved.