pawaPay incident

Performance degradation affecting Liberia MTN services

Resolved after 8 hours 50 minutes, affecting Liberia MTN :: Web Deposit and Liberia MTN :: Payout, on September 2, 2026.

monitoring Sep 02, 2026, 08:58 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Sep 02, 2026, 12:52 AM UTC
Resolved
Sep 02, 2026, 09:43 AM UTC
Duration
8h 50m
Detected by Pingoru
Sep 02, 2026, 12:52 AM UTC

Affected components

Liberia MTN :: Web DepositLiberia MTN :: Payout

Update timeline

  1. investigating Sep 02, 2026, 12:52 AM UTC

    We are experiencing an outage of the Liberia MTN services. We are investigating the issue.

  2. identified Sep 02, 2026, 04:32 AM UTC

    This is a quick update to inform you that we are still experiencing an outage in our Liberia MTN deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring Sep 02, 2026, 08:58 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Sep 02, 2026, 09:43 AM UTC

    This incident has been resolved.

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