pawaPay incident

Performance degradation affecting Malawi Airtel services

Resolved after 2 hours 18 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on October 23, 2026.

monitoring Oct 24, 2026, 12:24 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 23, 2026, 11:57 PM UTC
Resolved
Oct 24, 2026, 02:16 AM UTC
Duration
2h 18m
Detected by Pingoru
Oct 23, 2026, 11:57 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Oct 23, 2026, 11:57 PM UTC

    We are experiencing degraded performance in the Malawi Airtel services. We are investigating the issue.

  2. monitoring Oct 24, 2026, 12:24 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 24, 2026, 02:16 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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