pawaPay incident

Performance degradation affecting Orange DRC services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 30, 2026 affecting Orange :: Web Deposit, lasting 5h 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2026, 05:41 PM UTC
Resolved
Aug 30, 2026, 10:51 PM UTC
Duration
5h 9m
Detected by Pingoru
Aug 30, 2026, 05:41 PM UTC

Affected components

Orange :: Web Deposit

Update timeline

  1. identified Aug 30, 2026, 05:41 PM UTC

    We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.

  2. identified Aug 30, 2026, 05:43 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 30, 2026, 05:44 PM UTC

    We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.

  4. monitoring Aug 30, 2026, 08:46 PM UTC

    We are seeing improvements and will continue to monitor the situation.

  5. resolved Aug 30, 2026, 10:51 PM UTC

    The incident has been resolved. We apologise for the inconvenience.