pawaPay incident

Performance degradation affecting Kenya M-Pesa services

Minor Vendor's status page →

Resolved after 11 hours 14 minutes, affecting M-Pesa :: Web Deposit and M-Pesa :: USSD Deposit and 1 more, on August 30, 2026.

monitoring Aug 30, 2026, 11:40 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Aug 30, 2026, 03:46 PM UTC
Resolved
Aug 31, 2026, 03:01 AM UTC
Duration
11h 14m
Detected by Pingoru
Aug 30, 2026, 03:46 PM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: USSD DepositM-Pesa :: Payout

Update timeline

  1. investigating Aug 30, 2026, 03:46 PM UTC

    We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.

  2. monitoring Aug 30, 2026, 11:40 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 31, 2026, 03:01 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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