pawaPay incident

Performance degradation affecting Mali Orange services

Resolved after 4 hours 4 minutes, affecting Orange :: Web deposit and Orange :: Payout, on August 29, 2026.

monitoring Aug 29, 2026, 07:52 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Aug 29, 2026, 05:14 PM UTC
Resolved
Aug 29, 2026, 09:19 PM UTC
Duration
4h 4m
Detected by Pingoru
Aug 29, 2026, 05:14 PM UTC

Affected components

Orange :: Web depositOrange :: Payout

Update timeline

  1. investigating Aug 29, 2026, 05:14 PM UTC

    We are experiencing degraded performance in the Mali Orange services. We are investigating the issue.

  2. monitoring Aug 29, 2026, 07:52 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 29, 2026, 09:19 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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