Resolved after 2 hours 6 minutes, affecting MTN :: Web Deposit and MTN :: Payout, on August 27, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
MTN :: Web DepositMTN :: Payout
Update timeline
- identified Aug 27, 2026, 10:10 PM UTC
We have identified instability in Zambia MTN services. We have escalated this to the MNO for resolution.
- monitoring Aug 27, 2026, 11:27 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Aug 28, 2026, 12:16 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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