pawaPay incident

Performance degradation affecting Uganda Airtel services

pawaPay experienced a minor incident on August 27, 2026 affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more component, lasting 15h 22m. The incident has been resolved; the full update timeline is below.

Started: Aug 27, 2026, 09:30 PM UTC
Resolved: Aug 28, 2026, 12:53 PM UTC
Duration: 15h 22m
Detected by Pingoru: Aug 27, 2026, 09:30 PM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

investigating Aug 27, 2026, 09:30 PM UTC

We are experiencing an outage of the Uganda Airtel services. We are investigating the issue.
resolved Aug 28, 2026, 12:53 PM UTC

This incident has been resolved.