pawaPay incident
Performance degradation affecting Zambia Zamtel services
Minor Vendor's status page →
Resolved after 11 hours 35 minutes, affecting Zamtel :: Web Deposit and Zamtel :: Payout and 1 more, on August 21, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Zamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit
Update timeline
- identified Aug 21, 2026, 03:46 PM UTC
We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
- monitoring Aug 22, 2026, 01:42 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Aug 22, 2026, 03:21 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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