Resolved after 4 hours 1 minute, affecting MTN :: Web Deposit and MTN :: USSD Deposit and 1 more, on August 16, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
MTN :: Web DepositMTN :: USSD DepositMTN :: Payout
Update timeline
- investigating Aug 16, 2026, 07:05 PM UTC
We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
- monitoring Aug 16, 2026, 07:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 16, 2026, 11:06 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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