pawaPay incident

Performance degradation affecting Tanzania Halotel services

Major Resolved View vendor source →

pawaPay experienced a major incident on August 15, 2026 affecting Halotel :: Web Deposit and Halotel :: USSD Deposit and 1 more component, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2026, 05:26 PM UTC
Resolved
Aug 15, 2026, 07:24 PM UTC
Duration
1h 58m
Detected by Pingoru
Aug 15, 2026, 05:26 PM UTC

Affected components

Halotel :: Web DepositHalotel :: USSD DepositHalotel :: Payout

Update timeline

  1. identified Aug 15, 2026, 05:26 PM UTC

    We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 15, 2026, 05:45 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 15, 2026, 07:24 PM UTC

    The incident has been resolved. We apologise for the inconvenience.