pawaPay incident

Performance degradation affecting Mozambique Movitel services

Resolved after 2 hours 47 minutes, affecting Movitel :: Web Deposit and Movitel :: Payout, on August 15, 2026.

monitoring Aug 15, 2026, 05:40 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Aug 15, 2026, 04:37 PM UTC
Resolved
Aug 15, 2026, 07:25 PM UTC
Duration
2h 47m
Detected by Pingoru
Aug 15, 2026, 04:37 PM UTC

Affected components

Movitel :: Web DepositMovitel :: Payout

Update timeline

  1. investigating Aug 15, 2026, 04:37 PM UTC

    We are experiencing degraded performance in the Mozambique Movitel services. We are investigating the issue.

  2. monitoring Aug 15, 2026, 05:40 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 15, 2026, 07:25 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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