pawaPay incident

Performance degradation affecting Congo Brazzaville MTN services

Major Resolved View vendor source →

pawaPay experienced a major incident on August 14, 2026 affecting MTN :: Payout and MTN :: Web Deposit, lasting 6h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2026, 11:26 AM UTC
Resolved
Aug 14, 2026, 06:00 PM UTC
Duration
6h 34m
Detected by Pingoru
Aug 14, 2026, 11:26 AM UTC

Affected components

MTN :: PayoutMTN :: Web Deposit

Update timeline

  1. identified Aug 14, 2026, 11:26 AM UTC

    We have identified instability in Congo Brazzaville MTN services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 14, 2026, 02:41 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 14, 2026, 06:00 PM UTC

    The incident has been resolved. We apologise for the inconvenience.