pawaPay incident

Performance degradation affecting Airtel OpenAPI services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on August 12, 2026 affecting Airtel :: Web Deposit and Airtel :: Web Deposit and 1 more component, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 11:54 PM UTC
Resolved
Aug 13, 2026, 03:17 AM UTC
Duration
3h 22m
Detected by Pingoru
Aug 12, 2026, 11:54 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: Web DepositAirtel :: PayoutAirtel :: PayoutAirtel :: Betting :: Web DepositAirtel :: PayoutAirtel :: Payout

Update timeline

  1. investigating Aug 12, 2026, 11:54 PM UTC

    We are experiencing degraded performance in Airtel services across multiple markets. We are investigating the issue. Affected markets: DRC, Congo B, Gabon, Kenya, Rwanda, Tanzania, Uganda and Zambia.

  2. monitoring Aug 13, 2026, 01:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 13, 2026, 03:17 AM UTC

    This incident has been resolved.