pawaPay incident
Performance degradation affecting Congo Brazzaville Airtel services
Resolved after 2 hours 9 minutes, affecting Airtel :: Payout and Airtel :: Web Deposit, on August 9, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Aug 09, 2026, 12:50 AM UTC
We are experiencing an outage of the Congo Brazzaville Airtel services. We are investigating the issue.
- monitoring Aug 09, 2026, 01:40 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Aug 09, 2026, 01:47 AM UTC
This is a quick update to inform you that we are still experiencing an outage in our Congo Brazzaville Airtel deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Aug 09, 2026, 02:23 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Aug 09, 2026, 02:59 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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