pawaPay incident

Performance degradation affecting Nigeria PalmPay services

Critical Vendor's status page →

Resolved after 2 hours 16 minutes, affecting PalmPay :: Web Deposit and PalmPay :: Payout, on August 7, 2026.

monitoring Aug 07, 2026, 03:50 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Aug 07, 2026, 02:36 AM UTC
Resolved
Aug 07, 2026, 04:52 AM UTC
Duration
2h 16m
Detected by Pingoru
Aug 07, 2026, 02:36 AM UTC

Affected components

PalmPay :: Web DepositPalmPay :: Payout

Update timeline

  1. investigating Aug 07, 2026, 02:36 AM UTC

    We are experiencing an outage of the Nigeria PalmPay services. We are investigating the issue.

  2. monitoring Aug 07, 2026, 03:50 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 07, 2026, 04:52 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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