pawaPay incident

Performance degradation affecting Mozambique Movitel services

Resolved after 14 hours 4 minutes, affecting Movitel :: Web Deposit and Movitel :: Payout, on August 5, 2026.

monitoring Aug 05, 2026, 05:40 PM UTC

A fix has been deployed by Mozambique Movitel. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Aug 05, 2026, 11:00 AM UTC
Resolved
Aug 06, 2026, 01:05 AM UTC
Duration
14h 4m
Detected by Pingoru
Aug 05, 2026, 11:00 AM UTC

Affected components

Movitel :: Web DepositMovitel :: Payout

Update timeline

  1. investigating Aug 05, 2026, 11:00 AM UTC

    We are experiencing an outage of the Mozambique Movitel services. We are investigating the issue.

  2. monitoring Aug 05, 2026, 05:40 PM UTC

    A fix has been deployed by Mozambique Movitel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 06, 2026, 01:05 AM UTC

    This incident has been resolved.

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