pawaPay incident

Performance degradation affecting Ghana Telecel services

Resolved after 3 hours 53 minutes, affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more, on August 2, 2026.

monitoring Aug 02, 2026, 07:21 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 02, 2026, 06:36 PM UTC
Resolved
Aug 02, 2026, 10:30 PM UTC
Duration
3h 53m
Detected by Pingoru
Aug 02, 2026, 06:36 PM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. investigating Aug 02, 2026, 06:36 PM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Aug 02, 2026, 07:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 02, 2026, 10:30 PM UTC

    This incident has been resolved.

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