pawaPay incident

Performance degradation affecting Malawi Airtel services

Resolved after 13 hours 53 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on August 1, 2026.

monitoring Aug 02, 2026, 07:58 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Aug 01, 2026, 07:50 PM UTC
Resolved
Aug 02, 2026, 09:43 AM UTC
Duration
13h 53m
Detected by Pingoru
Aug 01, 2026, 07:50 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Aug 01, 2026, 07:50 PM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  2. monitoring Aug 02, 2026, 07:58 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 02, 2026, 09:43 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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