pawaPay incident

Performance degradation affecting Ghana AirtelTigo services

Resolved after 2 hours 3 minutes, affecting AirtelTigo :: Web Deposit and AirtelTigo :: Payout, on August 1, 2026.

monitoring Aug 01, 2026, 05:17 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Aug 01, 2026, 04:08 AM UTC
Resolved
Aug 01, 2026, 06:11 AM UTC
Duration
2h 3m
Detected by Pingoru
Aug 01, 2026, 04:08 AM UTC

Affected components

AirtelTigo :: Web DepositAirtelTigo :: Payout

Update timeline

  1. identified Aug 01, 2026, 04:08 AM UTC

    We have identified instability in Ghana AirtelTigo services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 01, 2026, 05:17 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 01, 2026, 06:11 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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