pawaPay incident

Performance degradation affecting Nigeria Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 31, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2026, 11:27 PM UTC
Resolved
Aug 01, 2026, 01:37 AM UTC
Duration
2h 9m
Detected by Pingoru
Jul 31, 2026, 11:27 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Jul 31, 2026, 11:27 PM UTC

    We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.

  2. monitoring Aug 01, 2026, 12:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 01, 2026, 01:37 AM UTC

    The incident has been resolved. We apologise for the inconvenience.