pawaPay incident

Performance degradation affecting Mali Orange services

Resolved after 2 hours 53 minutes, affecting Orange :: Web deposit and Orange :: Payout, on July 29, 2026.

investigating Jul 29, 2026, 12:03 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jul 29, 2026, 11:07 AM UTC
Resolved
Jul 29, 2026, 02:00 PM UTC
Duration
2h 53m
Detected by Pingoru
Jul 29, 2026, 11:07 AM UTC

Affected components

Orange :: Web depositOrange :: Payout

Update timeline

  1. investigating Jul 29, 2026, 11:07 AM UTC

    We are experiencing an outage of the Mali Orange services. We are investigating the issue.

  2. investigating Jul 29, 2026, 12:03 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 29, 2026, 02:00 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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