pawaPay incident
Performance degradation affecting Kenya M-Pesa services
Major Vendor's status page →
Resolved after 2 hours 11 minutes, affecting M-Pesa :: Web Deposit and M-Pesa :: USSD Deposit and 1 more, on July 28, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
M-Pesa :: Web DepositM-Pesa :: USSD DepositM-Pesa :: Payout
Update timeline
- identified Jul 28, 2026, 12:54 AM UTC
We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
- monitoring Jul 28, 2026, 01:26 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jul 28, 2026, 03:05 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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