pawaPay incident

Performance degradation affecting Zambia MTN services

Critical Vendor's status page →

Resolved after 1 hour 9 minutes, affecting MTN :: Web Deposit and MTN :: Payout, on July 24, 2026.

monitoring Jul 24, 2026, 11:37 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jul 24, 2026, 10:55 PM UTC
Resolved
Jul 25, 2026, 12:04 AM UTC
Duration
1h 9m
Detected by Pingoru
Jul 24, 2026, 10:55 PM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Jul 24, 2026, 10:55 PM UTC

    We are experiencing an outage of the Zambia MTN services. We are investigating the issue.

  2. monitoring Jul 24, 2026, 11:37 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 25, 2026, 12:04 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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