pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Resolved after 11 hours 58 minutes, affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more, on July 24, 2026.

monitoring Jul 25, 2026, 12:28 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 24, 2026, 03:12 PM UTC
Resolved
Jul 25, 2026, 03:11 AM UTC
Duration
11h 58m
Detected by Pingoru
Jul 24, 2026, 03:12 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. investigating Jul 24, 2026, 03:12 PM UTC

    We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.

  2. investigating Jul 24, 2026, 07:19 PM UTC

    We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.

  3. monitoring Jul 25, 2026, 12:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 25, 2026, 03:11 AM UTC

    This incident has been resolved.

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