pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Resolved after 3 hours 40 minutes, affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more, on July 23, 2026.

monitoring Jul 23, 2026, 08:08 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jul 23, 2026, 06:35 PM UTC
Resolved
Jul 23, 2026, 10:15 PM UTC
Duration
3h 40m
Detected by Pingoru
Jul 23, 2026, 06:35 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. investigating Jul 23, 2026, 06:35 PM UTC

    We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.

  2. investigating Jul 23, 2026, 07:06 PM UTC

    We are experiencing an outage of the Tanzania Vodacom services. We are investigating the issue.

  3. monitoring Jul 23, 2026, 08:08 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Jul 23, 2026, 10:15 PM UTC

    This incident has been resolved.

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